Expense and Audit Recovery — Glossary

Terms used in expense and audit recovery: telecom expense management, freight invoice auditing, accounts payable recovery, real estate tax appeals, and contract compliance audits.

A working definition of CAM reconciliation for lease audit and expense recovery practitioners, covering the annual process, common errors, and recovery implications.

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A working definition of duty drawback for customs recovery practitioners: how import duty refunds work, who qualifies, and where claims fail.

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Interchange is the base fee card networks charge acquirers on each transaction, set by Visa and Mastercard and non-negotiable for merchants.

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Telecom expense management (TEM) is the systematic process of auditing, validating, and optimizing enterprise telecom spend across wireline, wireless, and data services.

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A freight invoice audit verifies carrier charges against contract rates, bills of lading, and accessorial rules to identify overcharges and secure refunds.

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A SaaS license true-up is the process of reconciling actual software usage against contracted entitlements, then paying for the gap or negotiating remediation.

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A sales and use tax reverse audit examines your own records to find overpayments you can recover, unlike a government audit that seeks underpayments.

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